US company leaders say employees will have to work leaner in 2024 |
The Wall Street Journal reports on a recent email sent to employees by Wayfair CEO and cofounder Niraj Shah who told them they should expect to work long hours and "think of any company money you spend as your own." The US home-goods retailer has returned to profit and repeat customers are up, but Shah nevertheless cautioned employees that "winning takes hard work" and that they should be open to working long hours. "Working long hours, being responsive, blending work and life, is not anything to shy away from," Shah wrote. "There is not a lot of history of laziness being rewarded with success." He said he was concerned to have heard of some outdated or inaccurate phrases that commenced "Niraj said." The company CEO wrote: "The one I would reference here that I heard was 'Niraj said that he does not think that we should work late'. I would suggest that this is laughably false . . . Hard work is essential for success, and a key part of getting things done. Everyone deserves to have a great personal life — everyone manages that in their own way — ambitious people find ways to blend and balance the two." The Journal’s Vanessa Fuhrmans says Shah’s message chimes with many business leaders “who privately fret that workers are too preoccupied with flexibility and work-life balance and that a more gung-ho attitude will be required to take on the business uncertainties of the coming year.” Peter Aceto, former CEO of ING Direct in Canada, now called Tangerine, who advises financial technology CEOs in the Americas, observes: “Behind the scenes, leaders are frustrated with this perspective of employees and this idea of quiet quitting . . . But there’s probably a lot of concern over how to verbalise that.” |
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