Boeing seek to set new values following ‘brutal' employee feedback |
Boeing employees have significant distrust in their senior leadership, according to an internal survey shared by CEO Kelly Ortberg. Only 27% of participants said they would recommend Boeing as a workplace, and the survey, with an 82% participation rate, showed a decline in company pride, dropping from 91% in 2013 to 67% this year. Employees trust their direct managers more than senior leaders, with less than half saying they were confident in leadership's decision-making abilities. “I look at this as an opportunity for us to really understand what it is we need to do . . . to improve the culture of the company,” Ortberg told managers. “When we (improve the culture), people are going to be more motivated,” he continued. “Good things happen. People enjoy coming to work. And so as leaders of the company, it's really up to us to make that happen, enable that in the organization.” A California-based engineer who asked to remain anonymous to protect their job said: “We hear the same message all the time (but) it's all different between what you say you're going to do and what the actual action is.”