| Deloitte CTO warns of AI investment gap: 93% spent on tech, just 7% on people |
Bill Briggs, chief technology officer at Deloitte, has flagged a critical imbalance in corporate artificial intelligence (AI) investment, revealing that companies are allocating 93% of AI budgets to technology and only 7% to people. In Deloitte’s latest Tech Trends report, Briggs warns this skewed strategy risks undermining AI’s potential, likening it to having “just cilantro” instead of the full recipe. He highlights a growing “shadow AI” problem, with 43% of employees using unauthorized AI tools, amid a 38% drop in trust towards employer-approved AI systems. Briggs urges firms to shift focus toward cultural change and employee training, or risk expensive tools that workers do not trust or use.