AI and sales tax: a new frontier |
As AI increasingly integrates into professional services, the implications for sales tax are becoming complex. Matt Graham, JD, CPA, explains that the “true object test” is crucial in determining whether a service is taxable. This test assesses what the customer is primarily purchasing. For instance, in an HVAC repair scenario, if AI handles diagnostics and scheduling, the nature of the service may shift, potentially making it taxable. Graham warns that practitioners must be vigilant, as tax authorities are adapting to these changes. He notes: “Taxing agencies aren't bound by the label on the invoice; they care about what's being delivered.” As AI continues to evolve, the risk of misclassification in tax obligations will grow, necessitating careful consideration by advisors.