AI and technology changes becomes top long-term concern for CPA firms |
Managing the rapid pace of technological change and the growing impact of artificial intelligence has become the leading long-term concern for CPA firms, according to AICPA's latest CPA Firm Top Issues Survey. The biennial survey, which gathered responses from 629 practitioners across firms of all sizes, found that “change management due to technology and AI” ranked as the top issue over the next five years across every firm-size category. It also featured among the top current concerns for most firms. AICPA Vice President of Firm Services Lisa Simpson said the profession is undergoing significant transformation in technology, workforce skills, and operating models. While firms are working to keep pace with advances in AI, many are also struggling to integrate new technologies effectively and use them to enhance client services. Current priorities vary by firm size. Solo practitioners and firms with up to 10 professionals identified tax law complexity as their biggest challenge, while cybersecurity and data privacy also ranked highly. Firms with 11–30 professionals cited recruiting experienced staff as their top concern, followed by IRS-related issues and workload management. Among firms with 31–100 professionals, succession planning and finding the next generation of leaders emerged as the leading challenge. For firms with 101–500 professionals, technology adoption and integration topped the list, while the largest firms, with more than 500 professionals, ranked managing change related to technology and AI as their most pressing current issue, alongside employee retention. The survey was conducted online between April 20th and May 22nd, highlighting the growing influence of AI and digital transformation across the accounting profession.