IRS launches hiring drive in six cities following workforce reductions |
| The IRS is holding in-person hiring events across six U.S. cities to recruit seasonal clerks, customer service representatives, and tax examiners, despite having reduced its workforce by more than 27% over the past year. The recruitment sessions, taking place through mid-July in locations including Kansas City, Jacksonville, Covington, Ogden, and Austin, are intended to strengthen taxpayer services and improve response times. The hiring push comes after IRS staffing fell from more than 102,000 employees in January 2025 to approximately 74,000 by December, according to the National Taxpayer Advocate. IRS chief executive Frank Bisignano said the initiative is aimed at rebuilding key operational capabilities, while Jan Lewis, chair of the American Institute of Certified Public Accountants (AICPA), welcomed the move, expressing hope that additional customer service staff will help address longstanding challenges tax professionals face when contacting the agency. |
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