U.K.-based PR & Comms Lead
Thea Chippendale has posted on LinkedIn about how
the mistake of an HBO intern who accidentally sent a mass blank email to thousands of subscribers has gone viral. Thea writes: “As news of the incident spread, people began using the phrase ‘Dear Intern’ to share their own stories of mistakes and blunders. It became a symbol of solidarity, reminding us that regardless of age or position within a company, we are all human, and we all make mistakes from time to time . . . This wave of support highlighted a crucial point: as employers, it is essential to remember that mistakes happen, and it is your responsibility to help your employees navigate through them. Foster an environment where mistakes are seen as opportunities for growth and learning. Offering guidance, understanding, and encouragement can transform a mistake into a valuable lesson and a chance for improvement.”