Salesforce refuses to pay hackers for extortion |
Salesforce has confirmed it will not pay a ransom to hacking group ShinyHunters, which claims to have stolen client data via a breach of the third-party Drift app from SalesLoft. Most of the data, taken between August, 8th-15th, involved customer contact details, access tokens, and IT configuration info; it was later compiled and listed for sale on a cybercrime forum. Salesforce said its core platform was not compromised, and integrations with SalesLoft have been re-enabled, excluding Drift.