Starbucks sales slip on subdued custom in U.S. and China |
Starbucks’ revenue fell 1% to $9.1bn in the third quarter ended June, with customer traffic weakening in the U.S. and China. Same-store sales were 3% down, fueled by a 5% decline in transactions. Net income dropped to $1.05bn, or 93 cents per share, from $1.14bn a year earlier. Excluding items, per-share earnings were 93 cents. Analysts surveyed by LSEG expected sales of $9.24bn and adjusted per-share earnings of 93 cents. U.S. comparable revenue was down 2%, and fell 14% in China. In other Starbucks news, its app suffered an outage on Tuesday, leaving customers unable to place a mobile order. Issues were reported across major cities including New York, Boston, Washington, Chicago and Dallas, according to digital issue monitoring platform DownDetector. The outage, which was rectified later in the day, took place at the same time that Microsoft reported its Azure cloud computing servers were down. It is unclear if the two outages were connected.