Greek call centre workers are on strike |
Employees at business outsourcing service company Teleperformance in Greece who provide customer service for major tech firms including Apple, Google, and Netflix are on strike, alleging retaliation against union activities and excessive monitoring. Approximately 12,000 workers are demanding improved working conditions, including permanent contracts, fair wages, job security, and reduced hours. The unrest began in early 2024 due to stagnant wages and increasing productivity pressures. Nikos Spyrelis, a worker and president of the Setep union, said: "We are constantly monitored, recorded, and pressured to increase productivity." Many employees face high living costs, and some report harassment and bullying. Despite the ongoing strikes, Teleperformance has yet to agree to a collective labour contract, leaving workers' concerns unaddressed.