| Telcos face backlash over 3G shutdown |
| Australian consumers are expressing frustration over the recent shutdown of the 3G network, which has left many with 4G and 5G-compatible phones unable to connect. Sujay Jain, a 24-year-old auditor, shared his experience, stating "I honestly feel cheated" after being forced to consider purchasing a new phone despite having spent $1,000 on a 5G-compatible device. Retiree Bridget Clinch, who spent $2,000 on her 5G-compatible ROG Phone 5, was similarly blindsided, saying "That $2,000 phone that works fine is now e-waste". The Australian Competition and Consumer Commission (ACCC) is monitoring retailers to ensure compliance with consumer laws, as businesses must not mislead consumers regarding device compatibility. Telcos like Optus and Telstra are required to block devices unable to access emergency services, leading to widespread discontent among users. |
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