Many US employees are unsure what is expected of them |
Just under half of US employees who took part in a Gallup survey in November “strongly agreed” that they know what is expected of them at work. In January 2020, the figure was 56%, and the latest survey indicated that new employees, younger employees, workers in white-collar sectors including technology, insurance and finance, and those in hybrid work arrangements, were particularly likely to report that expectations for their roles weren’t clear. “With all the rounds of layoffs, people’s scope and responsibilities are shifting constantly,” observes Jeremy Guttenplan, an executive leadership trainer and coach based in New York, who adds: “You think about the ones left behind and the work is just getting piled on them.” |
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