| Japanese bank offers e-learning to prepare staff for positive interest rates |
| As Japan prepares for the end of eight years of negative interest rates, Bank of Kyoto is offering e-learning sessions to train staff on lending and collecting deposits in a positive interest rate environment. The sessions cover the importance of interest rates, how lending rates are set, and the impact of rising interest rates on the bank's business and clients. The e-training also aims to prepare staff for intensifying competition to attract deposits. Bank of Kyoto began preparing the e-learning sessions when the Bank of Japan hinted at a near-term end to negative interest rates. "It's pretty basic because we want younger staff, in particular, to understand what it's like in a world where interest rates are positive," Tadashi Shimamoto, deputy general manager at Bank of Kyoto's human resources and general affairs division, said, adding "It's crucial to have our staff understand that things are quite different when interest rates rise, and to change their mindset so we're ready when the moment comes." |
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