AI aids student mental health, but risks exist |
Brittani Phillips, a middle school counselor in Putnam County, Florida, utilizes an AI-enabled therapy platform called Alongside to monitor students' mental health. Recently, she received a "severe" alert regarding an eighth grader, prompting her to contact the student's mother and the police. "He’s alive and well. He’s in ninth grade this year," Phillips said, highlighting the trust built through this interaction. Alongside, used by over 200 schools, it offers a unique chat tool where students can discuss their issues with a llama named Kiwi. However, concerns arise about students forming emotional attachments to AI, with experts like Sarah Caliboso-Soto warning against relying on AI as a substitute for human counselors. While AI can assist in identifying issues, it cannot replace the nuanced understanding of a trained professional. Schools must adopt a holistic approach to mental health, integrating family support alongside AI tools.