KPMG: C-suite leaders see AI boosting productivity |
A wide majority of corporate executives expect generative artificial intelligence technology to boost productivity and innovation in the workplace, but some worry about potential negative effects, such as a weaker sense of job security, according to a KPMG survey. Finance was among the top job categories that were expected to be positively impacted by the emerging technology, according to the survey results, released Wednesday. The list also included information technology and software, as well as customer service. “Instead of having financial analysts spend 80% of their time running reports, they can be freed up to help the business make better informed decisions” using AI-generated data, said Felicia Lyon, a partner in KPMG’s human capital advisory practice. KPMG polled 300 global C-suite and senior executives, including 225 U.S.-based respondents, during the last two weeks of March, focusing on businesses with at least $1 billion in revenue. In the same survey, 65% of respondents said they believe generative AI will have a major impact on their organization in the next three to five years, but nearly the same number (60%) said they’re still a year or two away from implementing the technology due to hurdles such as cost, according to a separate group of findings. |
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