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Accountancy Slice
North America
IRS faces major staffing crisis

Seventeen Senate Democrats, led by Elizabeth Warren and Angus King, have expressed their "serious concerns" regarding the IRS's preparedness for the upcoming tax season. They warned that taxpayers "may face delays and difficulties in filing returns and receiving refunds." The IRS has lost up to 25% of its staff, including experienced personnel, and has seen significant leadership turnover. A report from the Treasury Inspector General for Tax Administration highlighted that workforce reductions could impact key processing programs and customer service. John Koskinen, a former IRS commissioner, predicted challenges in taxpayer service, saying: "I think the level of taxpayer service is going to be very difficult to deal with." The IRS's Zero Paper Initiative, aimed at improving processing, is already delayed, further complicating the situation.

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