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Recent Editions
Human Times
North America
Canadian lender Toronto-Dominion (TD) Bank has told some staff in its financial crimes and risk management team that it would run software to track the time they spend on browsers and internal chat and meeting applications. TD said the deployment of such software is "standard practice across the industry . . . the tool allows managers to more accurately manage workflows, team capacity and performance. Where deployed, colleagues are informed about where they are used and for what purpose." Deanna Pacitti, TD's associate vice president of high-risk investigations, told her team on a call reviewed by Reuters: "The idea is it's going to show pain points, where do we spend too much time . . . We know we have a lot of pain points across our systems."
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Human Times
UK
UK businesses and the government have pushed back on calls to introduce a maximum working temperature, after trade unions launched a “heat strike” ahead of record-breaking weather, the FT reports. The Met Office has issued a red alert for today, while warning that temperatures will build significantly as the week continues, and said there is the possibility of failures of heat-sensitive systems and equipment that could lead to losses of power, water, and transport disruption.
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Human Times
Europe
Mercedes-Benz is to commence talks on additional cost cuts with union leaders as the German carmaker expands its use of AI to drive savings amid growing pressure from US tariffs and dwindling sales in China. The company wants AI to lift productivity and reduce expenses across functions; around 60% of employees use AI daily, and Mercedes is targeting 70% by the end of the year. “We need to evaluate, have we done everything within Mercedes, within Germany, to be more competitive against our rivals,” human resources chief Britta Seeger said. “We need to make sure Germany does everything to be a competitive country.” Bloomberg notes that the company's workers are protected from forced redundancies via agreements internally known as the ZuSi (short for Zukunftssicherung, or future security). Natural attrition and voluntary redundancies have so far been the firm's preferred method to reduce staff numbers.
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Human Times
Middle East
Dubai is embracing AI to enhance public sector operations, the Dubai Government Human Resources Department (DGHR) Multaqa 2026 forum has heard. The event focused on how Agentic AI can transform decision-making and workforce planning while ensuring human oversight remains central. The forum also introduced DGHR's White Paper on Agentic AI Governance, outlining the opportunities and risks of AI in human resources. Abdullah Ali Bin Zayed Al Falasi, director general of DGHR, said: “Artificial intelligence can support work, analyse information and provide recommendations, but it cannot replace human judgement or assume responsibility for decisions. Technology can enhance the way we work, but people must remain the custodians of judgement, accountability and public value.”
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