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Recent Editions
North America
Human Times
The annual Best Places to Work survey, a poll of over a million federal workers produced by the Partnership for Public Service and the Boston Consulting Group, reveals that job satisfaction and engagement across the federal workforce increased to 65.7 out of 100. That's a 2.3-point increase over 2022's figures. NASA topped the list of large agencies, while the Government Accountability Office and the National Indian Gaming Commission also ranked highly. The Social Security Administration remained in last place among large agencies. The survey also found that telework is popular among federal workers, with those who telework fulltime reporting the highest scores. Overall, the survey highlights improvements in morale among federal workers and the positive impact of remote work.
Full IssueUK
Human Times
HM Revenue & Customs (HMRC) is using artificial intelligence (AI) in its staff recruitment process. Candidates don't interact with a human until their first day on the job. The recruitment process involves candidates submitting a CV and a 1,000-word statement, followed by a video interview with an automated system. The video interview consists of six questions, and the candidates record their answers after each question. HMRC uses a technology platform called Outmatch to analyse the video interviews and score the candidates against civil service standards. While AI can be helpful in identifying suitable candidates, Adam Al-Badry at recruiter Robert Half argues that human interaction is crucial to assess cultural fit.
Full IssueUSA
Education Slice
Recent data reveals a persistent literacy crisis among middle and high school students in the U.S., with nearly three in 10 8th graders lacking basic mastery in reading. A RAND report claims that secondary English/language arts teachers frequently find themselves teaching foundational reading skills typically taught in earlier education levels. This situation points to significant gaps in reading proficiency that extend beyond the elementary years, underscoring the need for targeted interventions in older students' reading education. The RAND study raises important questions about how such students go unnoticed for so long and what can be done to support them more effectively. Experts suggest that increasing awareness of these issues, implementing appropriate assessments, and adopting supportive teaching strategies are crucial steps towards addressing this problem. Engaging students in discussions about their challenges and providing targeted, empathic support can help bridge the literacy gap and improve educational outcomes for all students.
Full IssueUSA
Accountancy Slice
The Club for Growth Foundation is urging Donald Trump to introduce a fresh round of corporate tax cuts, should he win a second term in the White House in November. The plan calls for generous deductions for business investments and introducing a 20% flat tax on distributed profits. "We are developing the best freedom agenda from our friends in the conservative movement and promoting it to the next generation of America's leaders. American families do not benefit from big-government, national populist policies and we look forward to a robust debate," Club president David McIntosh said in a statement. The plan also pushes back against higher tariffs and other trade barriers to protect U.S. business interests. The proposal, which includes positions on education and energy, is a compilation of work from scholars and economists at conservative think tanks like the Tax Foundation and The Heritage Foundation.
Full IssueScotland
Legal Matters Scotland
The Infected Blood Inquiry has found that Scottish patients who were infected with life-threatening diseases after being given contaminated blood were studied without their knowledge. It found that several Scottish patients being treated for haemophilia were used for Aids research without their consent. According to the inquiry, Scottish doctors were aware of the risks of using a blood clotting treatment called Factor VIII, but did not inform their patients and instead carried out research. In his final report, inquiry chairman Sir Brian Langstaff, said the so-called “Edinburgh Cohort” was among the most studied group of patients in the world, because they were infected by a single batch of Factor VIII, under the care of Prof Christopher Ludlam. The Scottish National Blood Transfusion Service (SNBTS) issued an apology to victims ahead of the publication of the report. Joyce Donnelly, representing the Scottish Infected Blood Forum, said if the recommendations of the inquiry were implemented victims would receive what they should have received decades ago. She added: “If the government can now put it right – a lot of people have missed out, a lot of people have passed on and died in the interim – but there are still people who are waiting for it to be put right and that is my hope for the future.”
Full IssueNorth America
Legal Slice
Investing in artificial intelligence (AI) can have a significant economic impact on law firms, shrinking billable hour revenue and profit margins. AI consultant Toby Brown modeled the potential impact of AI's efficiency gains and found that time entries for "drafting and reviewing" accounted for 47% of revenue in his sample of law firms. Brown estimated a conservative 5% reduction in partner hours and a 20% reduction in non-partner hours, resulting in a 13% revenue decline and a 7% cut in profit margins. Despite these outcomes, Brown and his co-authors at consultancy Adam Smith Esq. urge law firms to pursue AI investments in their most successful practices, as long as they can use new efficiencies to win work from competitors. Wilson Sonsini, a Silicon Valley-founded firm, is putting this theory to the test by selling its first fixed-fee product that relies on an AI model. The product applies Wilson Sonsini's human-created playbook to mark up sales contracts for cloud services companies, offering faster, cheaper contract negotiations. The goal is to take work from other law firms and gain a competitive advantage. Wilson Sonsini's chief innovation officer, David Wang, believes that cannibalizing competitors' work is a strategic opportunity for growth. The firm plans to automate other core competencies, aiming for a 10% growth in top-line revenue. This approach aligns with the recommendations of experts who suggest that introducing automated tools providing high-quality service faster and more cheaply will give law firms a lasting advantage.
Full IssueEurope
Risk Channel
A landmark scientific report warns that tech companies have little understanding of how their AI systems operate and that scientific knowledge in the field is limited. The report, commissioned by Britain and backed by the United Nations and the European Union, concludes that there are currently no strong protections against the dangers of AI. Experts criticise AI companies for failing to provide sufficient access to safety inspectors and for prioritising quick product releases over thorough risk management. The report also highlights the need for increased investment in understanding AI technology and the implementation of national and international regulations to ensure safety. Yoshua Bengio, one of the "godfathers of AI" who chaired the panel, expressed concern about the lack of understanding and stressed the importance of designing future AI systems to prevent harm. The report covers various risks associated with AI, including deepfakes, disinformation, fraud, hacking, bias, and labour market impacts. While some progress has been made in labelling AI content, the experts note that this can be circumvented by sophisticated actors.
Full Issue