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Recent Editions
Human Times
North America
The annual Best Places to Work survey, a poll of over a million federal workers produced by the Partnership for Public Service and the Boston Consulting Group, reveals that job satisfaction and engagement across the federal workforce increased to 65.7 out of 100. That's a 2.3-point increase over 2022's figures. NASA topped the list of large agencies, while the Government Accountability Office and the National Indian Gaming Commission also ranked highly. The Social Security Administration remained in last place among large agencies. The survey also found that telework is popular among federal workers, with those who telework fulltime reporting the highest scores. Overall, the survey highlights improvements in morale among federal workers and the positive impact of remote work.
Full IssueHuman Times
UK
HM Revenue & Customs (HMRC) is using artificial intelligence (AI) in its staff recruitment process. Candidates don't interact with a human until their first day on the job. The recruitment process involves candidates submitting a CV and a 1,000-word statement, followed by a video interview with an automated system. The video interview consists of six questions, and the candidates record their answers after each question. HMRC uses a technology platform called Outmatch to analyse the video interviews and score the candidates against civil service standards. While AI can be helpful in identifying suitable candidates, Adam Al-Badry at recruiter Robert Half argues that human interaction is crucial to assess cultural fit.
Full IssueHuman Times
Europe
The use of artificial intelligence (AI) in certain industries is leading to a significant increase in productivity, according to a report by PwC. The report states that productivity in professional and financial services, as well as in information technology, grew by 4.3% between 2018 and 2022, compared to gains of 0.9% in other sectors such as construction, manufacturing, retail, food, and transport. PwC suggests that the rise of AI could help break the cycle of low productivity growth, leading to economic growth, higher wages, and improved living standards. PwC said that in the UK, one of the 15 countries covered by the report, job postings that require AI skills were growing 3.6 times faster relative to all job listings. On average, UK employers were willing to pay a 14% wage premium for jobs that require AI skills, with the legal and information technology sectors experiencing the highest premiums.
Full IssueHuman Times
Middle East
The use of artificial intelligence (AI) in certain industries is leading to a significant increase in productivity, according to a report by PwC. The report states that productivity in professional and financial services, as well as in information technology, grew by 4.3% between 2018 and 2022, compared to gains of 0.9% in other sectors such as construction, manufacturing, retail, food, and transport. PwC suggests that the rise of AI could help break the cycle of low productivity growth, leading to economic growth, higher wages, and improved living standards. PwC said that in the UK, one of the 15 countries covered by the report, job postings that require AI skills were growing 3.6 times faster relative to all job listings. On average, UK employers were willing to pay a 14% wage premium for jobs that require AI skills, with the legal and information technology sectors experiencing the highest premiums.
Full Issue